Privacy policy
You are responsible for maintaining the confidentiality of your account and password, and for controlling access to your computer. You therefore accept responsibility for all activities that occur under your account. Au Courant Lighting reserves the right to refuse service, disable accounts, remove or edit any content, or cancel orders.
Au Courant Luminaires Inc is committed to respecting and protecting your privacy.
This policy explains when and for what purposes we collect personal information from visitors to our website, how we secure it, how we use it and under what circumstances this information may be disclosed to third parties.
Please note that we may amend this policy from time to time to take into account our legal, economic and social environment and we therefore suggest that you review this page to see how it has changed.
Any questions or comments regarding this policy or our privacy practices should be communicated to us by email at info@aucourantlighting.com or in writing to 8455 Decarie Blvd, Mount Royal, Quebec H4P 2J2 . You can also contact us by telephone at the following number: 514-733-2050
Who are we?
We are Au Courant Luminaires . We have specialized for several years in the field of lighting, both residential and commercial . We obtain certain information and personal information when you visit our website.
you make an online purchase
you subscribe to our newsletter
or, where applicable, third parties to whom you have given express permission to disclose information to us.
16 YEARS OLD OR UNDER?
We pay particular attention to protecting the privacy of children aged 16 and under. If you are one of them, please seek prior permission from your parent(s) or guardian(s) or authorized third party and ask for their assistance when providing us with personal information.
What information is collected?
Personal information collected may include your name, address, email address, IP address, as well as information about the web pages you visit.
If you purchase any of our products, your payment information is collected solely by a third party, our transactional service provider for debit/credit card processing, as explained below.
How is your information used?
We may use your information:
to process orders you have submitted to us;
in the performance of a contract we have entered into with you;
to give you notice of changes to our services;
for administrative or business purposes;
for other purposes, but only with your express permission.
We regularly review the retention period for personal information. The law requires us to retain certain types of information to meet statutory requirements. We will retain your personal information on our systems for as long as it is necessary for the relevant activity or for the period specified in the contract we have with you.
Who has access to your information?
We will not sell or rent your information to third parties under any circumstances. Please be assured that we will never disclose your information to third parties for their direct marketing purposes unless you have asked us to do so, or where we are required to do so by law, for example, following an order from a competent authority or for the purposes of preventing fraud or other criminal activity.
When you use our secure payment web pages, your payment is processed by a third party, our transactional service provider for processing debit or credit card payments, which specializes in the secure processing of financial transactions. Please do not hesitate to contact us if you have any questions about this.
We may also share your personal data with a third party: (i) in connection with the sale, in whole or in part, of our assets or business to a third party; (ii) in connection with a restructuring or reorganization of our business; (iii) if we are required to do so, to comply with a legal obligation; (iv) to enforce our terms of use; or (v) to protect the rights, property or safety of our customers. However, we will take all necessary precautions to ensure the continued protection of your privacy rights.
Your choices
You may choose whether or not to receive information from us. If you wish to receive communications about interesting offers, you will be able to indicate your choices by checking the appropriate boxes on the form from which we collect your information.
We will not contact you regarding our interesting offers by email, mail, telephone or text message unless you have given us your express prior consent. You can change your choices in this regard at any time by contacting us by email at info@aucourantlighting.com or in writing at 8455 Decarie Blvd, Mount Royal, Quebec H4P 2J2 or by telephone at 514-733-2050.
Your rights in relation to your personal data
You have the right:
access to your personal data and be informed of their use
to make corrections to your personal data
to have your personal data deleted
to limit the use of your personal data
to object to the use of your personal data
to lodge a complaint with a supervisory authority
to withdraw your consent to the use of your personal data
to demand the portability of personal data shared with us.
How to access and modify your data
It is important to us that your information is accurate. We are constantly working to make it easier for you to review and correct the information we hold about you. At this time, if you wish to change your email address or any other information we have about you, or if such information is inaccurate, please notify us by email at info@aucourantlighting.com or in writing at 8455 Decarie Blvd, Mount Royal, Quebec H4P 2J2 or by telephone at 514-733-2050.
Security measures to protect against loss, misuse or manipulation of your information
When you entrust us with your personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as debit or credit card details) is encrypted and protected by software. When you visit a secure web page, you will be notified by a lock appearing in your browser, indicating that you are in a secure environment.
Your less sensitive information (e.g. your email address etc.) is normally transmitted over the public internet, which is never 100% secure. Therefore, while we strive to always protect your information, we cannot guarantee the security of any information you transmit to us in this way and you do so at your own risk. Once received, we will use our best efforts to keep it secure on our systems. Where we have given you, or where you have chosen, a user ID or password which enables you to access certain parts of our website, you are responsible for keeping this user ID or password confidential and we ask you not to share it with anyone.
Use of cookies
Our website uses cookie tracking technology when you browse the site (“cookies”). A cookie is a small piece of information that is sent to the platform you are using to browse, and saved on your device in order to recognize you on a subsequent visit. It contains statistical data about your browsing of the site and trends, but does not identify you personally. For example, our cookies save your choice of country. This helps us to improve the site and deliver you a better personalized experience.
It is possible to refuse cookies by adjusting your browser preferences.
Links to other websites
Our website may contain links to external websites maintained by other companies. This policy applies only to our site and we therefore encourage you to familiarise yourself with the policies of these other sites. We cannot be held responsible for and do not accept any liability for the practices and policies of other sites that you visit, including those visited from our site.
Similarly, if you have joined our site from a hyperlink from another site, we are not responsible for the practices and policies relating to that other site and we suggest that you familiarize yourself with the practices and policies of that other site.
is provided for in this policy.
If you use our services while you are outside the EU, your information may be transferred there, so that we can provide you with access to these services.
information is used to improve your use of the site and is stored and used for aggregate statistical reporting purposes.
Revision of this policy
We review this policy and its contents on an ongoing basis. This policy was last modified in 2024.